Frequently Asked Questions
Where do you deliver?
Los Angeles area + surrounding areas. Delivery prices ranges based on mileage.
Is a security deposit required?
Yes, the security deposit will be due to secure your event date and will be added to the full amount of the bounce house. The deposit is refundable only when given enough time to cancel (details in rental agreement).
Where can the bounce houses be set up?
We can set up on any surface that includes grass, turf, concrete and cement. We cannot set up on gravel, rocks, dirt (or near dirt) or uneven surfaces.
How much space will I need for my rental?
Dimensions for each bounce house are listed on the product page. We recommend at least 1 ft. of extra clearance on all sides. If you want your inflatable placed in your backyard, you also need to make sure that your entryway is at least 3.5 ft. wide to allow enough space to get our equipment through.
How long is the rental?
The base price for all of our items is for up to 7 hours of rental time. Our delivery window is between 9am-12pm and pick-ups between 6-9pm. If you need special accommodations or extend your hours please note that when booking.
How are bounce houses cleaned and disinfected?
Cleanliness is a priority for Forever Bouncing! We vacuum, wash, and disinfect our bounce houses after each use. We guarantee a clean bounce house before every event.
Are you fully insured?
YES! We are fully insured and safety certified! We are ready to BOUNCE!
Can you set up at public venues and parks?
Yes, we can set up at public places. It is also up to the customer to make sure there is a power source within 50ft of set up area.
Please note: Most cities also have special insurance requests that may have additional fees on top of our rental service fees.
Do you provide a power generator?
No, unfortunately at this time, we do not offer power generators.
If you have additional questions, please feel free to contact us at firstname.lastname@example.org